Terms and Conditions

Last updated: 24.04.2025

Welcome to Bucovina Equipment. By using this website and placing an order, you agree to the following Terms and Conditions. Please read them carefully.

1. General Information

This website is operated by Bucovina Equipment, a sole proprietorship (ZZP) registered in the Netherlands, located at Arnhem, Chamber of Commerce (KvK) number: [KvK number].
Contact email: contact@bucovinaequipment.com

2. Products and Services

Bucovina Equipment offers:

  • Custom-made physical products (e.g. 3D-printed items, printed t-shirts)
  • Standard items (resold equipment and accessories)
  • Creative services (e.g. 3D modeling by request)

We aim to describe all products as accurately as possible. However, small variations in color, shape, or size may occur.

3. Orders and Shipping

Orders are placed through this website. After placing an order, the customer will receive a confirmation email.
The standard delivery time is between [x–y working days]. For personalized products, this may vary depending on complexity.

4. Right of Withdrawal and Returns

In accordance with EU regulations, customers have the right to return a product within 14 days of receiving it, with the following exceptions:

  • Customized or made-to-order products (e.g. 3D-printed items, custom printed t-shirts)
  • Products that are damaged due to improper use

To initiate a return, please contact us in writing via email. Return shipping costs are the responsibility of the customer. Refunds will be processed within 14 days of receiving the returned product.

5. Liability Disclaimer

Custom products (including fitness or training accessories) are intended for personal and recreational use only.
Use of these products in physically demanding or mechanical contexts is at your own risk. Bucovina Equipment is not liable for injuries or damage caused by improper use of the products.

6. Prices and Payment

All prices are listed in euros (€) and include VAT where applicable.
We accept payments via [iDeal, PayPal, credit/debit card, etc.]. Orders will only be processed once payment is confirmed.

7. Warranty

All products come with the statutory warranty of conformity. If you receive a defective item, please contact us within 7 days of delivery to arrange a replacement or refund.

8. Data Protection

Personal data collected is used exclusively for processing orders and will not be sold or shared with third parties. For more information, please read our Privacy Policy.

9. Governing Law

These terms and conditions are governed by the laws of the  Netherlands. Any disputes will be handled by the competent courts in the Netherlands.

10. Contact

If you have any questions, complaints, or suggestions, please contact us at:

📧 Email: contact@bucovinaequipment.com
📍 Address: Arnhem, Netherlands
🌐 Website: www.bucovinaequipment.com

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